About Lean Six Sigma and Lean Government
According to the American Society for Quality:
Lean Six Sigma is a fact-based, data-driven philosophy of improvement that values defect prevention over defect detection. It drives customer satisfaction and bottom-line results by reducing variation, waste, and cycle time, while promoting the use of work standardization and flow, thereby creating a competitive advantage. It applies anywhere variation and waste exist, and every employee should be involved.
The EPA states:
Lean government enables government agencies to work more effectively and efficiently by eliminating waste in their processes. By using Lean methods to identify and eliminate unnecessary process steps and activities government agencies better understand how their processes work and can make adjustments that optimize desired outcomes. Using Lean government ensures that processes function smoothly and consistently, which allows staff to focus time and resources on higher value activities.