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Continuing Education Resources for Library Staff

Free Online Learning Resources

Training resources from the State Library of Oregon are supported in whole by the Institute of Museum and Library Services through the Library Services and Technology Act administered by the State Library of Oregon.
The following resources are available to staff, volunteers, and board members from all Oregon academic, public, school, and tribal libraries.

New: People Connect Institute (PCI) Webinars

Each Wednesday from11:00a - 12:00p PT, explore new, relevant topics during a live webinar from People Connect Institute. These webinars will also be recorded and available about one week later in the Oregon Library Staff Academy / PCI Webinars category. For titles and registration information, please use visit the PCI Webinars section.

Oregon Library Staff Academy (Niche Academy)

To access the Oregon Library Staff Academy, you will need to create a free account if you don't already have one. Simply click on the "person" icon in the upper right corner of the web page. You can also request an account by registering here.

New in the Oregon Library Staff Academy:

  • Homepage makeover now highlighting 20 categories with over 200 recorded webinars and tutorials

New recorded webinars:

Also available on the Niche Academy platform:

Librarian’s Guide to Homelessness Academy by Ryan Dowd

  • Already registered for the academy? Then you're ready to access it here!
  • Need to register for access? Follow these step-by-step instructions.
  • Monthly webinars hosted by Ryan Dowd are free to Oregon all library staff, volunteers, and board members. Please sign-up (and select the second option) to receive registration announcements.
  • NEW: recordings of Dowd's monthly webinars are now available in Dowd's academy. Future recordings will be added shortly after the live event.

LYRASIS

  • ​LYRASIS offers free live webinars, f​ree information sessions, and demonstrations of software and services. ​ 
  • ​Oregon staff can also save on other classes and eventsWhen registering, use these steps:
    1. Click on "Checkout as Non-Member of LYRASIS"
    2. Use your library's address on the registration form
    3. And use OSL20-21 for the Promo Code on the payment page

Statewide Databases

  • Gale/Cengage is the statewide subscription for magazine/journal/news articles, reference eBooks, statistics, images, audio, and video content); for training resources and more, visit this resource page on Gale/Cengage.
  • EBSCO LearningExpress Library is the statewide subscription for practice tests, skills-building for math, reading, and writing, computer skills tutorials, e-books and career development tools; for training resources and more, visit this resource page on EBSCO LearningExpress Library.

Tech-Talk
Provides how-to technology,  communications, and leadership tips. While not written specifically for library staff, the State Library regularly receives positive feedback about this service. 

Training for Trustees

Ready to get started? Visit United for Libraries and register as needed or login to access the resources below!

  • Short Takes for Trustees is a series of 10 short videos (8-10 minutes each) that can be shown during Trustee meetings to stimulate discussion about the important role that Trustees play in the governance of their libraries. Topics in the series explain the basics, such as what it means to be a Trustee (discussing the broad fiduciary responsibilities of governing boards as well as the limits of an advisory board), as well as how to set policy, how to evaluate the library director (and why you should!), along with board self-evaluation, and the ethical and parliamentary standards for boards — both governing and advisory.
     
  • The Trustees Academy is a series of online courses designed to help Trustees become exceptionally proficient in their roles on behalf of their libraries. All of the online courses are taught by a professional in the field. Courses include: Trustee Competencies, Working Effectively with the Library Director, The Library’s Budget for Trustees, Standing Up for Intellectual Freedom, and Everyday Advocacy – Why the Library Matters!
     
  • Bonus Webcast: Troubled Library Boards: Prevention and Survival (scroll down the page). Troubled library boards are increasingly common. Serving on a troubled board is stressful, and it can take the focus away from a board’s primary mission. What essential practices can prevent or minimize board problems? When a board does become dysfunctional, how can those involved survive and create change? This recorded webinar is led by Sally Gardner Reed, former executive director of United for Libraries; Trustee Jo Beckwith of Illinois; and Stephen Bero, director of the Algonquin (Ill.) Public Library.

 

Have a topic you'd like to suggest for a presentation and/or discussion? Please let us knowLooking for recordings from previous Topic Talks? See below the upcoming schedule.

UPCOMING TOPIC TALKS

NEW DATE: October 13, 2021, 10:00 - 11:00a - Virtual Meet-up with Library Support & Development Services

This is your chance to learn more about Library Support & Development Services and what we can do for your library. Hosted by the Library Support staff: Greta Bergquist, Jennifer Cox, Ross Fuqua, Darci Hanning, Jennifer Mauer, Tamara Ottum, Arlene Weible, Ferol Weyand, and Program Manager, Buzzy Nielsen. Library Support provides services for all types of libraries in Oregon: academic, law, public, school, tribal, you name it! We will take a bit of time introducing you to our services and leave plenty of time for your questions. This session is useful to any library worker or supporter who’s interested in learning more about the State Library’s free services available to help make local libraries’ lives easier.

You may join us with or without video and/or by just phone:

Zoom link: https://us02web.zoom.us/j/81387484000?pwd=Vzd2YTQwckR5OHc2dzFzVzdDYXhKZz09 

Meeting ID: 813 8748 4000
Passcode: 158135
Phone numbers:
        +1 253 215 8782 US (Tacoma)
        +1 408 638 0968 US (San Jose)

October 27, 2021, 11:00a - 12:00p - Who They Are and How Libraries Can Help

Registration is required for this event: https://www.cognitoforms.com/StateLibraryOfOregon/OregonJobSeekersWebinarRegistration

As extended unemployment benefits come to an end this summer, libraries anticipate an increase in the number of job seekers in their communities. This session will provide an overview of Oregon job seekers, focusing on trends and emerging areas of employment as the Oregon economy recovers. It will also present information about the characteristics of current job seekers and provide ideas for designing services to better support this important group of library users.  

This session will be recorded and made available for viewing after the event. Please register to receive connection information and a reminder as well as to let us know what questions you have for our presenters!

Presenters: 
Liza Morehead
Research & Data Analyst
Worksystems, Inc. (A 501(c)3 non-profit organization that pursues and invests resources to improve the quality of the workforce in the City of Portland, Multnomah and Washington Counties.)

Michele Martin
Director of Technical Assistance
Director of New Start Career Network & NJ Career Network Online Job Seeker Community
John J. Heldrich Center for Workforce Development
Rutgers, The State University of New Jersey

Zoom connection details coming soon!

PREVIOUS TOPIC TALKS

July 20, 2021 - Northwest Digital Heritage

Katie Henry (Oregon Heritage Commission), Evan Robb (Washington State Library), and Ross Fuqua (State Library of Oregon) hosted a session (including Q&A) about the new cross-state, interagency partnership, Northwest Digital Heritage. Learn about this new program which seeks to help public libraries and heritage organizations in Oregon build and share their historic and cultural collections broadly through a newly established, regional service hub of the Digital Public Library of America (DPLA).

Video recording: coming soon. 

March 30, 2021 - Learn all about: Oregon Documents Depository

Jey Wann, Oregon Documents Coordinator, discusses the history of the Oregon Documents Depository Program, describes how to access State Library’s Oregon Documents Collection, and features some interesting, useful, fun, and even wacky, Oregon government publications.

Reference librarian Dave Hegeman covers the many ways Oregon documents can be used to reference, including laws and rules, statistics, and notable reference sources.

Video recording: Niche Academy (with slides, resources, etc.) or YouTube 

March 16, 2021 - County Law Libraries and YOU

Oregon’s county law libraries provide invaluable services to the general public and legal community. They provide specialized legal resources and staff guidance to assist with legal matters and research.

In this session, join Amy Gregory from the Washington County Law Library and Jenny Pedersen from Deschutes Public Library to learn more about Oregon’s law libraries. Amy and Jenny will share examples of services offered by county law libraries, the types of resources available, and how the public can access those services and resources.

Video recording: Niche Academy (with slides, resources, etc.) or YouTube.

January 13, 2021 - Shared Learning: Providing Trauma-Informed Services in Small and Rural Libraries

How can staff in small and rural libraries adopt a trauma-informed approach without access to the resources that a larger library or a library in an urban community may have? That's just what several Oregon librarians set out to learn by participating in a recent Infopeople course, "Providing Trauma-Informed Services in Small and Rural Libraries." Come listen to their take-aways and hopefully leave with some of your own!

Video recording: Niche Academy (with additional resources) or YouTube.

December 9, 2020 - Winning Library Grants: An In-Depth Approach

Ready to learn the best method for writing grant proposals to give you the competitive edge? Discover how to plan and write grant proposals, including the nitty-gritty essentials of needs assessments, project development, and outcome measurement. Find out who gives funding best suited for your library and how to find grant applications (including five free resources for finding grant library funders and a funder’s wish list). Join Stephanie Gerding as she shares common grant proposal components and the top five tips for writing winning proposals. Your grant work will become easier and more effective! Access to the recording is limited to Oregon library staff, volunteers, board members, Friends and foundation members, please request access here.

December 2 - Winning Library Grants: Beginner Tips in 30 Minutes

Are you new to grant writing? Stephanie Gerding’s webinars are known for being practical and easy to understand. Learn the basic process of grant work and the shortcuts that will enable you to start winning grants now. Discover the most important thing to keep in mind when doing library grant work, easy planning steps, grant sources for beginners, and the top ten tips for success. You CAN win grants for your library! Access to the recording is limited to Oregon library staff, volunteers, board members, Friends and foundation members, please request access here.

November 18, 2020 - Library Innovation in COVID Times

Oregon libraries of all types are responding to the challenge of service during COVID times with a wide array of innovative programs and services. Innovation may include new services, but can also mean offering traditional services in different ways. 

State Library staff have been collecting stories and want to celebrate the great work happening in the Oregon library community. In this session, Buzzy Nielsen and Arlene Weible will share examples and help participants connect with other library staff to learn more about how they may implement these ideas in their own community. Please come and share your own innovation stories or just listen and gain inspiration from your library colleagues across the state.

Video recording: YouTube or Niche Academy; download presentation (with embedded links) 

October 20, 2021 - Virtual Programming Meetup  

Have you been working to maintain connections to your community virtually? Would you like some ideas and strategies?  This recorded session has your colleagues taking virtual programming in a variety of directions. From digital rooms to recorded demos, staff are working to help community members feel connected to the library in tangible ways. Each panelist briefly shared about a virtual strategy their library is using and there and at the end of the session, audience members were able to share their own endeavors and ask questions. Greta Bergquist moderated. 

Panelists: 

  • Carrie Bushman, Cook Memorial Public Library
  • Emily West, North Plains Public Library
  • Jolene Hall, Independence Public Library
  • Marian Rose, Seaside Public Library 

Video recording: YouTube or Niche Academy (with supporting resources)

September 29, 2020 - Virtual Meet-up with Library Support & Development Services

This is your chance to learn more about Library Support & Development Services and what we can do for your library. Hosted by the Library Support staff: Greta Bergquist, Ross Fuqua, Darci Hanning, Jennifer Mauer, Tamara Ottum, Arlene Weible, Ferol Weyand, and our new Program Manager, Buzzy Nielsen. Library Support provides services for all types of libraries in Oregon: academic, law, public, school, tribal, you name it! We will take a bit of time introducing you to our services and leave plenty of time for your questions. This session is useful to any library worker or supporter who’s interested in learning more about the State Library’s free services available to help make local libraries’ lives easier.

Video recording. Library Support and Development Services website. Contact Us web page.

August 7, 2020 - In partnership with OLA's Public Library Division: "Centering Race in Library Reopening: Opportunities for Systems Change".

Sonja Ervin, Equity and Inclusion Manager at Multnomah County Library, will talk about the work and progress Multnomah County Library has made with diversity, equity, and inclusion. She will also include things you can do at your library, no matter the size of your library. There will be time for questions and answers after her presentation. This presentation is free for all in the library community, and will be recorded for viewing at a later date.

Video recording (hosted in Niche Academy, no login in required) and the Presentation slides (PDF)

June 17, 2020: PL stats (COVID-specific) - an update

June 10, 2020: Check-In: How's It Going?

June 3, 2020: Unemployment and job-seeking services

May 27, 2020: Having difficult conversations with patrons

May 20, 2020: Reference during the pandemic: challenges and opportunities

May 13, 2020: Reopening Oregon (Governor’s Plan) and Libraries

May 6, 2020: Statistics - how to capture our work during the pandemic

April 29, 2020: Staging a return to library services: planning for a post-quarantine library

April 22, 2020: Services for Spanish speakers during COVID-19

People Connect Institute Webinars

Each Wednesday from 11:00a - 12:00p PT, explore new, relevant topics during a live webinar from People Connect Institute. These webinars will also be recorded and available about one week later in the Oregon Library Staff Academy / PCI Webinars category. 

Request your registration links for these upcoming webinars. Note: all PCI Webinars (live and recorded) are limited to Oregon library staff, volunteers, and board members.

September 29, 11:00a - 12:00p Welcoming Deaf and Hard of Hearing Patrons to Your Library 

According to the National Institute on Deafness and Other Communication Disorders One in eight people in the United States (13 percent, or 30 million) aged 12 years or older has hearing loss in both ears. In this interactive program, you’ll learn tips for communicating with deaf and hard of hearing patrons, information about American Sign Language and Deaf Culture, and even some basic ASL vocabulary to introduce yourself and help patrons navigate the library. As a result of this program, attendees will:

  • Describe three strategies for communicating with someone who is deaf or hard of hearing
  • Introduce yourself and greet someone in American Sign Language
  • Describe three types of accommodations libraries may provide for deaf and hard of hearing patrons and in what situations they would be used

Presenter: Kathy MacMillan is a nationally certified American Sign Language interpreter, librarian, and storyteller. She is the author of the Little Hands Signing series from Familius Press, Little Hands and Big Hands: Children and Adults Signing Together (Huron Street Press), and many other resources books for librarians and educators. She shares resources for signing with children at StoriesByHand.com.

October 6, 11:00a - 12:00p Patron Bashing in Public Libraries: Its Effect on the Professional and the Profession 

We have all been known to tell stories about our experiences working in the public library. Many of those include stories about patrons, sometimes positive ones, but far too often it’s the negative ones that get us the attention we are looking for when telling a story. While many believe venting helps reduce stress after a difficult interaction with a patron, the research shows the opposite is true. In this session we will explore types of patron bashing and how it is damaging to the person doing it, their organization, and the profession. As a result of this program, attendees will learn:

  • Several types of patron bashing and its effect on those around you.
  • Strategies to avoid contributing to patron bashing and how to respond when you witness it.
  • The qualities expected of service-oriented information professionals.

Presenter: Dana Bomba is a Branch Manager with the Chesterfield County Public Library near Richmond, Virginia. Her primary focuses are daily operations, staff development, and outreach initiatives. The area of her job she enjoys the most is staff development as she helps her team realize their full potential in an encouraging and empowering way.

Special time: October 13, 9:30 - 10:30a Recharge Your Book Club 

Reader’s Advisor Becky Spratford has been leading book clubs for over 20 years and has seen it all. In this program she will share her secret librarian tips and tricks for success. 

All book groups go through their ups and downs, but re-energizing your group is not as hard as it may seem. Becky will walk you through how to confidently identify and utilize the best resources for leading a book discussion, pick books that will engender the best conversations, and lead a more interactive discussion even with the most jaded of groups. Let her show you how to lead a book club like a pro, in person, virtual, or hybrid. 

Whether you have never led before, have run the same group for decades, or fit somewhere else along that continuum, Becky has the information you need to be successful and have fun.

Presenter: Becky Spratford [MLIS] is a Readers' Advisor in Illinois specializing in serving patrons ages 13 and up. She trains library staff all over the world on how to match books with readers through the local public library. She runs the critically acclaimed RA training blog RA for All. She is under contract to provide content for EBSCO’s NoveList database and writes reviews for Booklist and a horror review column for Library Journal. Becky is a 20 year locally elected Library Trustee [still serving] and a Board member for the Reaching Across Illinois Library System.  Known for her work with horror readers, Becky is the author of The Reader’s Advisory Guide to Horror, Third Edition [ALA Editions, 2021]. She is a proud member of the Horror Writers Association and currently serves as the Association’s Secretary and organizer of their annual Librarians’ Day. You can follow Becky on Twitter @RAforAll. 

October 13, 11:00a - 12:00p Little Hands Signing in Storytime: Winter Signs 

Signing with little ones all year round promotes early literacy, encourages interaction, and makes your programs instantly participative. Learn winter-specific American Sign Language vocabulary, along with strategies to incorporate it into your programs for babies, toddlers, and preschoolers in a respectful and meaningful way. Instructor Kathy MacMillan, nationally certified American Sign Language interpreter, librarian, author, and storyteller, will provide a toolbox of winter signs and activities to get started with right away! Learning Objective for this program include: 

  • List 3 techniques for signing in storytime
  • Demonstrate at least 6 American Sign Language signs relating to winter to use with young children
  • Identify at least 1 winter storytime song, story, or rhyme to use with signs

Presenter: Kathy MacMillan is a nationally certified American Sign Language interpreter, librarian, and storyteller. She is the author of the Little Hands Signing series from Familius Press, Little Hands and Big Hands: Children and Adults Signing Together (Huron Street Press), and many other resources books for librarians and educators. She shares resources for signing with children at StoriesByHand.com.

October 20, 11:00a - 12:00p Ask Us Anything (AUA) for Healthier Librarie

Do you have something on your mind about your work in the library that needs to be shared? Do you want to vent about something that is making you mad, frustrated etc. about your work or work place? Got a problem with a co-worker or your boss? Have a customer situation that is driving you to the brink? Are you being drained from working in a pandemic influenced environment? Are you tired of being the “mask police”? 

This Ask Us Anything (AUA) program is the place for you to anonymously and safely share what’s going on in your work. And to help, we have gathered a panel of experts to offer solutions and opinions. (After all, even complaining gets tiresome after a while.) We encourage you to anonymously post your concern, gripe, complaint or problem etc. in writing before the program in our Survey Monkey form. You can access the form at: https://www.surveymonkey.com/r/9NMNW9Z

Your Ask Us Anything Panel

  • April Williams is the manager of Lancaster County Library in South Carolina. She obtained her Bachelor of Arts in Organizational Leadership from the University of South Carolina and her Master of Library and Information Studies from the University of Alabama. She conducts workshops on leadership and communication and hosts a morning broadcast called Daily Dose LIVE that presents success tips to audiences worldwide. She is a certified life and management coach, who loves to propel individuals to success through personal and professional growth. 
  • Cari Dubiel has worked in public libraries for over 20 years, doing everything from student page to her most current role as a manager at the Twinsburg Public Library. She enjoys co-hosting a podcast for indie writers.
  • Dr. Steve Albrecht: As a security and HR trainer, speaker, author, and consultant, Dr. Steve Albrecht is well-known in libraries around the US for his “Challenging Patrons” workshop, based on his 2015 ALA Book, Library Security. He also specializes in workplace and school violence awareness and crisis response programs for private-sector firms, municipal and state government, hospitals, utilities, K-12 schools, and colleges and universities.

October 27, 11:00a - 12:00p The Six Questions to Ask Yourself about Your Underperforming Employee 

An underperforming employee affects everyone in the organization including their co-workers and their customers. For the supervisor or manager, this can mean working with the employees to establish better performance standards. But where do you begin? And how do you know if you are correcting the real performance problem(s) or just trying to correct the symptoms? Remember: In managing others, just like in practicing medicine, prescribing a cure before a diagnosis is malpractice.

This interactive and informative program will give you the six questions to ask yourself to help you to work together with your employee to diagnose their performance problem(s) and to create a plan of action moving forward.
 
As a result of this program: 

  • Participants will be prepared for the sometimes, uncomfortable employee performance conversations 
  • Participants will ask the necessary questions to be able to collaboratively diagnose the cause(s) of the employee’s below standard performance
  • Participants will be able to create a plan of action to help the employee in determining the next steps in the performance improvement process

Presenter: Andrew is an international presenter and has been developing and conducting training programs for libraries and library organizations for more than fifteen years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills. He is the past board president of the Haywood County Public Libraries and a monthly donor to EveryLibrary, advocating for libraries everywhere that support is needed.

Request your registration links for these webinars. Note: all PCI Webinars are limited to Oregon library staff, volunteers, and board members.

November 3, 11:00a - 12:00p PCI Webinar with Dana Bomba and Emily Correa: Responding to Uncomfortable Situations in the Library Setting

Full Description

Often, we are caught off guard by inappropriate comments made by patrons or colleagues and we aren’t prepared to respond appropriately. In this interactive and important program, the presenters will go over several scenarios where someone behaves in a manner that is not acceptable in the library and provide simple responses to curtail the behavior and make it clear that what is happening is not ok.
 
This presentation originated because we had multiple young female staff members in a public library experiencing inappropriate comments from customers and weren’t equipped to respond. We expanded from those comments to include many others, including microaggressions and political and sexual comments.

As a result of this program, participants will: 

  • Learn how to respond to some of the most uncomfortable situations that arise in libraries
  • Learn specific simple phrases to use that are short, impactful, and easy to remember
  • Be empowered to use these phrases and to respond to inappropriate comments and behaviors from their patrons and colleagues

Dana Bomba is a Branch Manager with the Chesterfield County Public Library near Richmond, Virginia. Her primary focuses are daily operations, staff development, and outreach initiatives. The area of her job she enjoys the most is staff development as she helps her team realize their full potential in an encouraging and empowering way. 

Emily Correa is a Professional Services Librarian for Campbell County Public Library System, VA. She has been involved in various committees and leadership with the Virginia Library Association, the Mid-Atlantic Library Alliance, and the County of Campbell. For more information, contact her at emilycorrea583@gmail.com

Wednesday, November 10, 11:00a -12:00p PCI Webinars Presents: Flash Talks! Your Holiday Season Well-Being Edition 

This session will be a fun and informative way to learn about a variety of topics in short, 10-minute talks. In our Flash Talks, attendees will experience a variety of topics for their holiday season mental health and well-being including:

  1. Bethany Platanella - Overwhelmed by the Holidays? Calm Down with this Quick Breathing Techniqu
  2. Susan Erickson - Well-Being at Work: The Gift That Keeps on Giving
  3. Dr. Steve Albrecht - Preventing Thefts at the Library: Don’t Let the Thieves Steal Your Holiday Spirit
  4. Nicole Bryan - Self Care Through the Holidays
  5. Katie Clausen - A Holiday Gift Booklist: Kids Books That Make Great Gifts

Join us for a fast paced and interesting hour of learning in a flash!

Presenter Biographies
Nicole Bryan is a Library Information Supervisor at Brooklyn Public Library, the fifth largest library system in the United States. She has spent her career within the social services arena, developing programs and meeting constituents' needs. Currently, Nicole assesses the delivery of library services, employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, New York. She received her MLS degree from Long Island University.

Susan Erickson is Library Director at Virginia Wesleyan University in Virginia Beach, VA.  Prior to that, she held a variety of positions over 12 years at Vanderbilt University where her responsibilities included coordinating assessment and public services for the Vanderbilt Libraries and serving as Interim Director of Peabody Library. On the side, Sue consults on library accreditation and effectiveness, facilitates staff retreats, and engages in leadership coaching at http://sueerickson.com/

Bethany Platanella is a Travel and Tourism professional with a glorious side gig as a Certified Vinyasa Flow & Yin Yoga Instructor. She has a soft spot for history, languages, bike rides, raw fruits and veggies, Mexico and natural wine. When not guiding tours or practicing yoga, you can find Bethany lounging on beautiful Miami Beach, where she resides.
As a security and HR trainer, speaker, author, and consultant, Dr. Steve Albrecht is well-known in libraries around the US for his “Challenging Patrons” workshop, based on his 2015 ALA Book, Library Security. He also specializes in workplace and school violence awareness and crisis response programs for private-sector firms, municipal and state government, hospitals, utilities, K-12 schools, and colleges and universities.
  
Katie Clausen is the Early Literacy Services Manager at Gail Borden Public Library. She completed her MLIS from Dominican University, and holds an M.A. in Children’s Literature from Simmons College. She has presented at the Illinois Library Association’s Annual Conferences, ALSC Institute, Opening Minds Early Childhood Conference, and the National Network of Medical Libraries (NNLM). Check out Katie’s articles in the ILA Reporter and Children & Libraries: The Journal of ALSC. Katie’s specialties include: early literacy, children’s literature evaluation, play-based learning, and best storytime practices.
 

Request your registration links for these upcoming webinars. Note: all PCI Webinars are limited to Oregon library staff, volunteers, and board members.

 

Previous webinars, available in the Oregon Library Staff Academy / PCI Category.

If you need access to the Oregon Library Staff Academy, please use this formNote: all PCI Webinars (live and recorded) are limited to Oregon library staff, volunteers, and board members.

September 22, 11:00a - 12:00p Neurodiversity: A Primer for Libraries 

Neurodiversity is a contract to medical and pathology models of neurological differences in the brain. It’s a more nuanced perspective of what exactly is “normal” or “appropriate” in people. This webinar will explain the basics of neurodiversity, the growing movement, and how librarians can better create programs and advocate for people who are neurodiverse.

In addition, the webinar will cover:

  • People first vs. Identity first language
  • Broadening the scope of ADA-compliance
  • Controversies of neurodiversity

Presenter: Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She is the author of the 2021 RUSA-award winning Serving Teens and Adults on the Autism Spectrum: a Guide for Libraries. Carrie has also published other titles around technology and parenting and is co-authoring a new book out spring 2022: Teaching and Advocating Digital Citizenship: Tools for Librarians. Carrie is the founder of Digital Respons-Ability, a mission-based company that educates students, parents and educators on digital citizenship. She lives in Utah with her family.

September 15, 11:00a - 12:00p: How to Hire Better Bosses!  

A Gallup poll finds that organizations fail to choose the right candidate for leadership positions over 82% of the time. In terms of employee morale, exit interviews and workplace culture surveys show that toxic bosses are the number one reason employees leave or disengage from their organizations. For the libraries that recruit better bosses tend to have healthier, happier organizations with more inclusive work environments. This program will help you to avoid common hiring mistakes and make the right hire the first time. During this informative webinar, participants will learn:

  • How to identify common management/supervisor/ leadership recruitment mistakes
  • How to create “leadership vision statements” that will provide more focus and clarity to support long term strategic planning
  • How to align your “leadership vision statements” with potential candidate interview questions

Presenter: Elaina Norlin is the Professional Development DEI Coordinator for the Association of Southeastern Research Libraries. She is an accomplished teacher, technology and leadership development trainer, and writer with extensive leadership experience and a flair for public relations, organizational development, marketing and persuasion and communications. Author of three books, she has delivered over 70 workshops, training sessions, presentations, and institutes both nationally and internationally on marketing, web usability design, facilitation, strategic influence, and conflict management. Her new book, Six Step Guide to Library Worker Engagement (ALA), will be out July 2021.

September 8, 11:00a - 12:00p: Actively Anti-Racist Library Service to Leisure Readers 

Increasing the collection and circulation of titles written by underrepresented authors is not a trend, rather, providing robust readers’ advisory service that values equity, diversity and inclusion principles is essential to all library service. But moving from being a neutral, well-meaning library where systemic racism is acknowledged to an actively anti-racist organization involves work, some of which is uncomfortable at first. In this program you will begin that work, learning tangible skills to help build enthusiasm for reading and discovering “diverse” books, to deepen RA service through thoughtful inclusion of EDI principles in all interactions with leisure readers, and to be a steward of the anti-racist mindset for your organization.

We will move your team from merely discussing “why” putting EDI concerns at the forefront of all of your work with leisure readers is important to the “how,” including an honest look at action steps for all staff. While it may seem uncomfortable at first, we will help you shift your focus allowing your entire organization to craft an actionable plan to incorporate EDI values into your normal RA practices. All you need is a little nudge in the right direction and a commitment to begin the march forward.

Presenter: Becky Spratford [MLIS] is a Readers’ Advisor in Illinois specializing in serving patrons ages 13 and up. She trains library staff all over the world on how to match books with readers through the local public library. She runs the critically acclaimed RA training blog RA for All. She is under contract to provide content for EBSCO’s NoveList database and writes reviews for Booklist and a horror review column for Library Journal. Becky is a 20 year locally elected Library Trustee [still serving] and a Board member for the Reaching Across Illinois Library System. Known for her work with horror readers, Becky is the author of The Reader’s Advisory.

September 1, 11:00a - 12:00p: Ready Reference Service 

Ready Reference Service is reference service finished or replied in a very short time in a minute if possible. It is an important reference service and it is related to such information that is provided directly to the patron in a short period of time. It also includes such reference services which direct the readers to reference sources immediately. Attend this reference refresher and learn more about: 

  • free reliable sources used by other librarians
  • online reference interviewing
  • handy websites for basic information
  • information for job hunters
  • educational material for families and teachers
  • an in-depth look at government resources
  • ways to keep track of websites and resources

Presenter: Kira Smith is a virtual reference provider for Florida’s Ask A Librarian Service and a presenter for Novare Library Services. She has Master’s Degrees in Library Science and Education. Kira is a former public librarian, elementary school teacher and childbirth educator. She has lived in New York, Louisiana, Texas, and Florida. She enjoys teaching, technology, and travel.

From the OLA EDI and Antiracism Special Committee:  EDI Antiracism Toolkit Now Available:

PLD Director's Training Session on the EDI Antiracism Toolkit, recorded on 1/29/21 (YouTube, approximately 2 1/4 hours).

Be sure to visit the OLA EDI Antiracism Committee web page.

From the OLA Special EDI and Antiracism Committee:  EDI Antiracism Toolkit Now Available:

PLD Director's Training Session on the EDI Antiracism Toolkit, recorded on 1/29/21 (YouTube, approximately 2 1/4 hours).

  • You are invited to join the U.S. Census Bureau’s 2021 Data Summit Series. Designed for the novice data user, the series will present a high-level overview of several data products and demonstrate how they can be used to assist organizations and businesses to identify data-driven solutions to challenges.  These free, webinar-based sessions will teach you about how your responses to Census Bureau surveys are used to create publicly available data products, how to explore data tools on census.gov, and discover how you can utilize those tools to help transform your communities.
Emporia / SLIM Webinars
Federal Depository Library Program
  • Webinars and webcasts on a wide variety of Government information topics, presented by GPO, other Federal agencies, or from the FDLP community are available through the Training Repository; older archived recordings are also available.

Future of Libraries

Infopeople

Library 2.0 

  •  Learning resources are available on the Library 2.0 website including recordings from previous online conferencesFree registration required: sign up or login to access.

LinkedIn Learning
LinkedIn Learning has a number of free learning resources that can be used by staff and patrons alike. Examples include: 

Note: LinkedIn Learning (formerly Lynda.com) has made changes to its terms of service to provide a solution that preserves library users’ privacy. Under LinkedIn Learning’s revised terms, a library cardholder will no longer need to create a LinkedIn profile in order to access LinkedIn Learning. Additionally, users will need no longer need to provide an email address to use the service; they will be able to sign on with a library card number and PIN. To learn more, read the full press release.

National Network of Libraries of Medicine (NNLM)
  • NNLM provides free webinars, many of which are recorded for later viewing. There are on-demand classes and upcoming online classes for those serving the public, academic and other types of libraries. 

NNLM is partnering with the All of Us Research Program (All of Us) to raise awareness of All of Us to communities who are historically underrepresented in biomedical research. We hope you got a chance to view our video introducing you to All of Us. You can get involved with our efforts to raise awareness of quality health information and of All of Us with your community by joining the NNLM All of Us Community Engagement Network. The network offers many tools for engaging communities, including these:

  • The Community Engagement Toolkit provides a curated collection of resources, examples and best practices you can use to gain the core skills and knowledge for successful community engagement.Virtual Health Programming – Looking for ways to engage your patrons online? Instead of planning your own online programming, check out the programs on the NNLM Virtual Health Programming webpage. Each program has downloadable marketing materials you can use to promote the activity to your audience!
  • Digital health literacy resources can help people gain the skills needed to access and evaluate health information online.
  • Citizen science resources – NNLM is collaborating with SciStarter to offer opportunities to engage in meaningful, real-life scientific research, including a virtual introduction to citizen science, curated projects to jump into and more!
TechSoup for Libraries
  • Online courses on topics from Tech Planning to Email Marketing.
  • See also their upcoming and archived webinars aimed at libraries and non-profits.

WebJunction

  • Online Course Catalog where library-specific courses and webinar recordings are available for free to all library workers and volunteers. Once you’ve created your free account, explore the catalog of library-focused, self-paced courses and webinars. Certificates of completion will be available to you after you have completed any course or webinar.
  • Free webinars and archived webinars covering a wide-range of topics of interest to library staff.