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Continuing Education Resources for Library Staff

Free Online Learning Resources

Training resources from the State Library of Oregon are supported in whole by the Institute of Museum and Library Services through the Library Services and Technology Act administered by the State Library of Oregon.
The following resources are available to staff, volunteers, and board members from all Oregon academic, public, school, and tribal libraries.

Training Calendar

View upcoming training events related to services and programs offered by the State Library of Oregon and free online training events as compiled by the State Library of Wyoming in the new training calendar. New events are added weekly and online conferences are listed below the calendar.

Basic Library Skills Academy

The State Library is pleased to announce the new Basic Library Skills academy -- open and free to everyone. This new academy covers introductory level tutorials and webinars on collection development, technical services, public programming and services, and more. Directors can use this resource to help onboard new staff and volunteers; staff can learn more about the overall operations of a library. No registration or user account necessary; however with a user account, Niche Academy will help you pick up where you left off.

New in the Oregon Library Staff Academy (Niche Academy):

Each week, the latest tutorials and recorded webinars are collected in their own category, New Tutorials and Webinars. Highlights include:

And many more can be found in the New Webinars and Tutorials section. 

Need access to Oregon’s Library Staff Academy? Just fill out this form (available to Oregon library staff, volunteers, and board members). Then you can get started here: https://my.nicheacademy.com/oregonstaff

Trainings by Ryan Dowd

  • Already registered for the academy? Then you're ready to access it here!
  • Need to register for access? Sign up here!
  • Monthly webinars hosted by Ryan Dowd are free to Oregon all library staff, volunteers, and board members. Please sign-up to receive registration announcements.
  • Recordings of Dowd's monthly webinars are now available in Dowd's academy. Future recordings will be added shortly after the live event. This resource is available to Oregon library staff, volunteers, and board members.

LYRASIS

  • ​LYRASIS offers free live webinars, free information sessions, and demonstrations of software and services. ​ 
  • ​Oregon staff can also save on other classes and eventsWhen registering, use these steps:
    1. Click on "Checkout as Non-Member of LYRASIS"
    2. Use your library's address on the registration form
    3. And use OSL22-23 for the Promo Code on the payment page

People Connect Institute (PCI) Webinars

Each Wednesday from 11:00a - 12:00p PT, explore new, relevant topics during a live webinar from People Connect Institute. These webinars will also be recorded and available about one week later in the Oregon Library Staff Academy / PCI Webinars category. For titles and registration information, please visit the PCI Webinars section. This resource is available to Oregon library staff, volunteers, and board members.

Statewide Databases

  • Gale/Cengage is the statewide subscription for magazine/journal/news articles, reference eBooks, statistics, images, audio, and video content); for training resources and more, visit this resource page on Gale/Cengage.
  • EBSCO LearningExpress Library is the statewide subscription for practice tests, skills-building for math, reading, and writing, computer skills tutorials, e-books and career development tools; for training resources and more, visit this resource page on EBSCO LearningExpress Library.

Tech-Talk Newsletter (electronic)

Provides how-to technology,  communications, and leadership tips. While not written specifically for library staff, the State Library regularly receives positive feedback about this service. 

  • Sign up to receive the weekly e-newsletter
  • View archived webinars and attend upcoming webinarsuse username and password near the top of each e-newsletter when prompted
  • Access resources on their website, use username and password near the top of each e-newsletter when prompted.

 

The following calendar shows free online training events as compiled by the Maine State Library and training events related to services and programs offered by the State Library of Oregon. To see a text version this month's free events listed by category, please visit the WebJunction page on Free Training or download the PDF version. ​Online conferences are listed below the calendar.

Use the drop down arrow next to the Agenda tab to select one or both calendars to view: "State Library of Oregon" and/or the "Continuing Education Calendar".

Online conferences, registration is free unless noted otherwise:

 

June 20, 2024, 12:00 - 3:00 pm PT, The Supportive Library: Helping Patrons Experiencing Homelessness (Library 2.0)

From a librarian’s perspective, when we think of patrons experiencing homelessness, we automatically know and understand that they are an especially vulnerable population. We also know that to work in libraries is to be on the forefront of homelessness. However, while we are working directly with vulnerable patrons, many of us may not know how to help someone who is unhoused or who is experiencing food or other insecurities. We may not understand why they don’t trust us, or why they are striking out angrily toward us. We may not know the mental challenges or trauma they are experiencing or the loneliness and isolation they are feeling. In turn, this can expose our own vulnerabilities. [Read more.]

June 27, 2024, 12:00 - 2:30 pm PT, Teaching and Learning with AI (Learning Revolution)

While AI technologies have many dramatic benefits, there are also challenges and concerns expressed by professionals, students, and educators about the impact of these new technologies on teaching and learning and the information ecosystem as a whole. Some are reasonably concerned about protecting privacy and confidentiality of students while using generative AI tools and ensuring equity and accessibility. Others worry about ethics, plagiarism, bias, misinformation, transparency, and the loss of critical thinking. And all in the learning professions are wondering how AI might allow or require changes in pedagogy and curricula.

 

Have a topic you'd like to suggest for a presentation and/or discussion? Please let us knowLooking for recordings from previous Topic Talks? See below the upcoming schedule.

UPCOMING TOPIC TALKS

Check back soon for new topics in 2022!

PREVIOUS TOPIC TALKS

October 27, 2021 - Oregon Job Seekers: Who They Are and How Libraries Can Help

As extended unemployment benefits come to an end this summer, libraries anticipate an increase in the number of job seekers in their communities. This session will provide an overview of Oregon job seekers, focusing on trends and emerging areas of employment as the Oregon economy recovers. It will also present information about the characteristics of current job seekers and provide ideas for designing services to better support this important group of library users.  

Presenters: Liza Morehead, Research & Data Analyst, Worksystems, Inc. (A 501(c)3 non-profit organization that pursues and invests resources to improve the quality of the workforce in the City of Portland, Multnomah and Washington Counties.) Michele Martin, Director of Technical Assistance, Director of New Start Career Network & NJ Career Network Online Job Seeker CommunityJohn J. Heldrich, Center for Workforce Development, Rutgers, The State University of New Jersey

Video recording: Video recording: Niche Academy (with slides, resources, etc.) or YouTube.

October 13, 2021 - Virtual Meet-up with Library Support & Development Services

Meet the Staff! Join your friendly library support staff this hour to hear about who we are and what we're up to. Bring your questions, all are welcome! Hosted by the Library Support staff: Greta Bergquist, Jennifer Cox, Ross Fuqua, Darci Hanning, Jennifer Mauer, Tamara Ottum, Arlene Weible, Ferol Weyand, and Program Manager, Buzzy Nielsen. 

Video recording: YouTube 

July 20, 2021 - Northwest Digital Heritage

Katie Henry (Oregon Heritage Commission), Evan Robb (Washington State Library), and Ross Fuqua (State Library of Oregon) hosted a session (including Q&A) about the new cross-state, interagency partnership, Northwest Digital Heritage. Learn about this new program which seeks to help public libraries and heritage organizations in Oregon build and share their historic and cultural collections broadly through a newly established, regional service hub of the Digital Public Library of America (DPLA).

Video recording: YouTube

March 30, 2021 - Learn all about: Oregon Documents Depository

Jey Wann, Oregon Documents Coordinator, discusses the history of the Oregon Documents Depository Program, describes how to access State Library’s Oregon Documents Collection, and features some interesting, useful, fun, and even wacky, Oregon government publications.

Reference librarian Dave Hegeman covers the many ways Oregon documents can be used to reference, including laws and rules, statistics, and notable reference sources.

Video recording: Niche Academy (with slides, resources, etc.) or YouTube 

March 16, 2021 - County Law Libraries and YOU

Oregon’s county law libraries provide invaluable services to the general public and legal community. They provide specialized legal resources and staff guidance to assist with legal matters and research.

In this session, join Amy Gregory from the Washington County Law Library and Jenny Pedersen from Deschutes Public Library to learn more about Oregon’s law libraries. Amy and Jenny will share examples of services offered by county law libraries, the types of resources available, and how the public can access those services and resources.

Video recording: Niche Academy (with slides, resources, etc.) or YouTube.

January 13, 2021 - Shared Learning: Providing Trauma-Informed Services in Small and Rural Libraries

How can staff in small and rural libraries adopt a trauma-informed approach without access to the resources that a larger library or a library in an urban community may have? That's just what several Oregon librarians set out to learn by participating in a recent Infopeople course, "Providing Trauma-Informed Services in Small and Rural Libraries." Come listen to their take-aways and hopefully leave with some of your own!

Video recording: Niche Academy (with additional resources) or YouTube.

December 9, 2020 - Winning Library Grants: An In-Depth Approach

Ready to learn the best method for writing grant proposals to give you the competitive edge? Discover how to plan and write grant proposals, including the nitty-gritty essentials of needs assessments, project development, and outcome measurement. Find out who gives funding best suited for your library and how to find grant applications (including five free resources for finding grant library funders and a funder’s wish list). Join Stephanie Gerding as she shares common grant proposal components and the top five tips for writing winning proposals. Your grant work will become easier and more effective! Access to the recording is limited to Oregon library staff, volunteers, board members, Friends and foundation members, please request access here.

December 2 - Winning Library Grants: Beginner Tips in 30 Minutes

Are you new to grant writing? Stephanie Gerding’s webinars are known for being practical and easy to understand. Learn the basic process of grant work and the shortcuts that will enable you to start winning grants now. Discover the most important thing to keep in mind when doing library grant work, easy planning steps, grant sources for beginners, and the top ten tips for success. You CAN win grants for your library! Access to the recording is limited to Oregon library staff, volunteers, board members, Friends and foundation members, please request access here.

November 18, 2020 - Library Innovation in COVID Times

Oregon libraries of all types are responding to the challenge of service during COVID times with a wide array of innovative programs and services. Innovation may include new services, but can also mean offering traditional services in different ways. 

State Library staff have been collecting stories and want to celebrate the great work happening in the Oregon library community. In this session, Buzzy Nielsen and Arlene Weible will share examples and help participants connect with other library staff to learn more about how they may implement these ideas in their own community. Please come and share your own innovation stories or just listen and gain inspiration from your library colleagues across the state.

Video recording: YouTube or Niche Academy; download presentation (with embedded links) 

October 20, 2021 - Virtual Programming Meetup  

Have you been working to maintain connections to your community virtually? Would you like some ideas and strategies?  This recorded session has your colleagues taking virtual programming in a variety of directions. From digital rooms to recorded demos, staff are working to help community members feel connected to the library in tangible ways. Each panelist briefly shared about a virtual strategy their library is using and there and at the end of the session, audience members were able to share their own endeavors and ask questions. Greta Bergquist moderated. 

Panelists: 

  • Carrie Bushman, Cook Memorial Public Library
  • Emily West, North Plains Public Library
  • Jolene Hall, Independence Public Library
  • Marian Rose, Seaside Public Library 

Video recording: YouTube or Niche Academy (with supporting resources)

September 29, 2020 - Virtual Meet-up with Library Support & Development Services

This is your chance to learn more about Library Support & Development Services and what we can do for your library. Hosted by the Library Support staff: Greta Bergquist, Ross Fuqua, Darci Hanning, Jennifer Mauer, Tamara Ottum, Arlene Weible, Ferol Weyand, and our new Program Manager, Buzzy Nielsen. Library Support provides services for all types of libraries in Oregon: academic, law, public, school, tribal, you name it! We will take a bit of time introducing you to our services and leave plenty of time for your questions. This session is useful to any library worker or supporter who’s interested in learning more about the State Library’s free services available to help make local libraries’ lives easier.

Video recording. Library Support and Development Services website. Contact Us web page.

August 7, 2020 - In partnership with OLA's Public Library Division: "Centering Race in Library Reopening: Opportunities for Systems Change".

Sonja Ervin, Equity and Inclusion Manager at Multnomah County Library, will talk about the work and progress Multnomah County Library has made with diversity, equity, and inclusion. She will also include things you can do at your library, no matter the size of your library. There will be time for questions and answers after her presentation. This presentation is free for all in the library community, and will be recorded for viewing at a later date.

Video recording (hosted in Niche Academy, no login in required) and the Presentation slides (PDF)

June 17, 2020: PL stats (COVID-specific) - an update

June 10, 2020: Check-In: How's It Going?

June 3, 2020: Unemployment and job-seeking services

May 27, 2020: Having difficult conversations with patrons

May 20, 2020: Reference during the pandemic: challenges and opportunities

May 13, 2020: Reopening Oregon (Governor’s Plan) and Libraries

May 6, 2020: Statistics - how to capture our work during the pandemic

April 29, 2020: Staging a return to library services: planning for a post-quarantine library

April 22, 2020: Services for Spanish speakers during COVID-19

PCI (People Connect Institute) Webinars

Each Wednesday from 11:00a - 12:00p PT, explore new, relevant topics during a live webinar from People Connect Institute. These webinars will also be recorded and available a few days later in the Oregon Library Staff Academy / PCI Webinars category. 

Request your registration links for these upcoming webinars. Note: all PCI Webinars (live and recorded) are limited to Oregon library staff, volunteers, board members, Friend and Foundation members.
 

 

June 12: Adult Library Programs that Work

Looking for program ideas to draw your adult patrons in the door of your library and keep them coming back for more? Join author and library director Jenn Carson to explore workable program models that can be adapted to your patrons and your physical (or virtual) space. Topics include something for everyone, with sections on Food & Drink, Arts & Crafts, Books & Writing, Technology & Media, Health & Wellness, Business & Finance, and Nature & Gardening. Attendees will:

  • Discover who you really think an "adult" is and how you can serve them
  • Walk away with at least 3 new ideas that will work for your audience, budget, and space
  • Learn how to tackle logistical issues like administrative buy-in, finding funding, accessibility, marketing, and legal matters
  • Understand the importance of community partnerships in program planning

Presenter: Jenn Carson is the Director of the LP Fisher Public Library and the creator of www.yogainthelibrary.com, a popular, non-profit resource dedicated to educating librarians and teachers about creating yoga and meditation programs in public, school, and academic libraries. In 2016, Carson received the Innovation Award from the New Brunswick Public Library Service for her physical literacy initiatives. In 2017, she earned the Atlantic Provinces Library Association Memorial Award to create a website for physical literacy programming in libraries (www.physicaliteracyinthelibrary.com) and was declared a “remarkable woman making a difference in Atlantic Canada” by Amplify East (www.amplifyeast.com/amplifiedvoices/jenn-carson). She is the author of three books and numerous chapters and articles on library and community services and you can find out more about her work at www.jenncarson.com.

June 26: Appy Hour with Kira and Holly

Whether you're a tech enthusiast, a productivity guru, or simply curious about the latest app trends, join us for an engaging and interactive webinar where we dive into the world of apps. In this session, we will explore a curated selection of twenty apps handpicked by Kira and Holly. We will be featuring a variety of apps during the webinar, with some being recommended for your practicality and excellence, while others have been selected to inspire interesting conversations and diverse viewpoints. This blend ensures that our session will not only introduce you to valuable apps but also encourage engaging discussions and the sharing of different perspectives among participants. Be ready to share your favorite apps with fellow participants and get inspired by new recommendations from others.

B.Y.O.B. – Bring Your Own Beverage and Appytite!

Presenter: Kira Smith is a Virtual Reference Specialist for Florida's Ask A Librarian service and helps coordinate Florida's statewide delivery service. With Master’s Degrees in Library Science and Education, Kira brings a strong educational foundation to her work. She is passionate about helping people find the information they need. Additionally, she freelances as a research consultant for journalists. Her background includes experience as an elementary school teacher and childbirth educator. Kira's interests lie in teaching, technology, and travel. She is also an aspiring prompt engineer, and she is excited to see what the future holds for this emerging field.

Presenter: For over thirteen years, Holly Klingler has been training people in a variety of career fields on how to maximize their communication, creativity, and critical thinking skills.  She has presented at the Akron Women’s Bar Association, the Ohio Certified Public Accountants Annual Conference, the Hudson Job Corp., and has trained library staff for over twelve years, eight of which were as the Continuing Education trainer at the Northeast Ohio Regional Library System. 

She teaches valuable techniques to help professionals showcase their strengths, sharpen their skills, and grow both their abilities and confidence. Holly has a Master of Arts degree in Philosophy, a Masters of Library and Information Science, and a certification in nonverbal analysis. She is also a certified Career Development facilitator and an MBTI Certified Practitioner and Facilitator.

July 10: Recharge Your Energy: Refill Your Cup, Reignite Your Power  

Are there times when you're full of energy, yet others you feel you're barely making it through the day? Explore the four distinct levels of energy that shape your daily experiences and gain insights into how they impact your well-being and productivity. You'll be able to pinpoint where your energy thrives and where it falters through a self-assessment. In this program you'll get five practical strategies to replenish your energy reserves and reignite your enthusiasm for life, and three actionable techniques to cultivate and spread positive energy in your workplace. As a result of this program, attendees will:

  • Discover the four energy levels shaping your well-being and productivity
  • Identify energy gains and drains through a personalized self-assessment
  • Decode subtle body language cues, signaling low energy
  • Implement five practical strategies to replenish your energy reserves
  • Apply three simple techniques to cultivate positive energy in your workplace

Presenter: Mj Callaway, CCMS, MCVP, CSP As a former corporate sales trainer and only award-winning woman sales executive to rank #1 nationally, Mj knows first-hand the disruptions professionals, managers, and executive teams handle daily. Yet, they still need to be positive and productive.  She blends her experiences together, sales, speaking and journalism, to create interactive and impactful programs. She has a unique ability to make others feel like they're talking to a friend. Mj is a two-time cancer survivor, certified virtual presenter, and past-president of the National Speakers Association Pittsburgh Chapter.

July  17: A Mindful Approach to Stress  

Like most people, you probably have a lot going on and good reasons to feel distressed. Being stressed from time to time is actually normal and healthy. The problem is when it is ongoing and chronic. Not only does it feel incredibly uncomfortable, but stress can cause numerous serious health conditions such as diabetes, cardiovascular disease, inflammation, insomnia, memory loss, anxiety and depressive disorders. The good news is that with modern technology, we can understand the nature of stress and find skillful ways in reducing or even preventing it. Some of this requires lifestyle changes, but a lot of it has to do with how we perceive and relate to what is happening and how we choose to respond. Join us in this webinar to learn more about the science of stress and how to use mindfulness as a tool to reduce its grip on your day to day. As a result of this program, participants will:

  • learn how to discern between healthy and toxic stress
  • understand the physical mechanism of stress and how this can lead to disease
  • investigate what causes stress and how to create more supportive conditions to keep it from arising
  • practice how to be with and attend to stress more mindfully
  • explore meditation techniques to reduce anxiety and overwhelm

Presenter: Aiko is certified by Mindful Schools and trained in Nonviolent Communication through BayNVC. She also leads professional development workshops and mindfulness classes within the California Library System and was invited to present at 2021 Future of Libraries Conference. For more information on Aiko’s work please visit www.rememberingtruenature.com or contact Aiko@rememberingtruenature.com

July  24: Setting Boundaries with Patrons 

Boundaries and limit setting for patrons at public libraries can prevent library workers from feeling drained at the end of a workday. When healthy boundaries are set, it helps us manage our own frustration or anger instead of feeling as if there is a loss of control. This session will teach participants not only how to identify when patrons blur the lines of professional and personal boundaries in the library, but how to work through the common boundaries issues that are faced when dealing with the public. As a result of this program, attendees will:

  • Define and understand the importance of boundaries and limit-setting
  • Learn how to identify and understand most common situations when patrons blur professional and personal boundaries
  • Gain practical tools to set limits and to deal with patrons who cross the boundary lines when visiting libraries
  • Learn de-escalation techniques when dealing with difficult patrons
  • Learn new techniques to take care of themselves during and after these uncomfortable encounters

Presenter: Nicole T. Bryan is the Branch Manager of the Macon Library at Brooklyn Public Library. She spent some of her career within the social services arena, developing programs and meeting constituents’ needs. Currently, she assesses the delivery of library services to diverse populations in public library branches and homeless shelters in Brooklyn, N.Y. Nicole was just awarded the 2023 Woman of Distinctions award from the 56th District Assemblymember. Nicole received her MLS degree from Long Island University and has been working in the library field for over 20 years.

July 31: Hit the Gym or Hit the Library: How to Improve Health and Wellness at Your Local Library 

Libraries offer a variety of health-related resources for anyone looking to improve their health and wellness. Libraries also host programs focusing on fitness, nutrition, and mental health. The challenge is deciding which programs and resources are best for their communities and library users. Join Tiffany Williams as she shares how the library can support and promote healthy living in their communities. Attendees will complete this program with:

  • Ideas for programming
  • Resources to support healthy living 
  • Knowledge of how health and wellness programs benefit the community

Presenter: After teaching preschool for a decade, Tiffany decided to pursue a passion for literature and attend the University of North Carolina, Greensboro to become a librarian. After graduation, she was hired as a Media Specialist at the same elementary school where her mother also worked in the same role. Currently, Tiffany is the Children's Services Manager at the Cynthia Graham Hurd Library, where she enjoys creating engaging programs for the community and witnessing the joy and excitement that patrons experience while visiting the library. Tiffany is from Starr, South Carolina, and currently resides in Charleston, South Carolina with her daughter Asia and beagle, Lulu.

August 7: From Knowing to Doing: Maximizing the Impact of Employee Training 

Training adult learners (andragogy) is very different from teaching children (pedagogy). With training being a critical component in the workplace, how can we maximize impact for employees? Learn how to enhance employee training programs to go from simply knowing to thoughtfully doing. Join AMA certified trainer Rosie Clark for an insightful and interactive 60-minute online training. She will review the basics of adult learning theory, describe how to create an impactful training program, discuss training pitfalls to avoid, and identify ways to make learning fun and sustainable. Attendees will learn how to:

  • Learn how to apply adult learning principles
  • Identify key steps to impactful training 
  • Create best practices for adult learners 
  • Assess and refresh existing training

Presenter: Rosie Clark specializes in training adults using a learner-centered and participant-engaged approach in various professions, contexts, and life experiences. Over the last 20 years, she has taught a variety of topics to include emotional intelligence, professional development, interpersonal communication, public speaking, environmental, safety, and much more. You can contact Rosie at rosie.x.clark@gmail.com or connect on LinkedIn.

August 14:  Day of the Dead Storytime 

Learn more about the joyous Mexican Festival of Day of the Dead (Dia de Los Muertos), which is celebrated each year on November 1st & 2nd, and be prepared to conduct a Day of the Dead Storytime for various age groups using materials your library has or can order. Webinar participants will learn:

  • Tips for acknowledging Day of the Dead with a special storytime  
  • How to choose and share authentic, culturally appropriate books true to the spirit of Day of the Dead, both bilingual and in English only
  • Resources that children and their families will be able to enjoy on their own

Note: This session is in English and will focus on English-language storytimes. This program is part of PCI’s collaborative learning project with California Libraries. (CALL).

Presenter: A librarian for over 30 years, Ana-Elba Pavon has worked at public libraries throughout the Bay Area, including San Francisco, South San Francisco, San Mateo City and County, and Oakland. A Spanish-Services and Children's Specialist, she has provided service to a wide variety of populations of all ages in English and Spanish. Programming has been one of Ana’s fortes, and she co-authored a book about children's crafts and related programming. Ana has taught Spanish for Non-Spanish Speaking Library Staff at the Oakland Public Library, is active in REFORMA, having served as its National President, and is an Elizabeth Martinez Lifetime Achievement Award recipient.

August 21:  Meeting Challenging Emotions Mindfully 

We are incredibly sensitive creatures and very affected by our environment and the people around us. And because we can’t control all aspects of our external circumstances, we experience a whole range of daily challenging emotions such as fear, frustration, sadness, confusion, worry, doubt, helplessness, loneliness, etc. It's natural to not want to have unpleasant feelings. Most of us have actually become pretty adept at developing avoidance coping mechanisms such as denial, distraction, checking out or going straight into fix-it-mode to eradicate the stressor. While this might offer temporary relief, what originally generated the emotions goes unseen and unaddressed if we don’t allow emotions to complete their expression. Join us in this webinar to deepen your understanding of the importance of having challenging emotions and how they ultimately serve our well-being. Come learn about the science behind emotions and how to use mindfulness to build your capacity for being with difficult feelings. In this session, we will: 

  • become aware of the rich variety of emotions that make up experience
  • understand the mechanism of how feelings arise and the effects that they have on the body and mind
  • learn about the true value of challenging emotions and what we miss out on when we avoid them 
  • experiment with different meditation techniques to offer supportive conditions to stay long enough in difficult emotions to discover the root need that is calling for attention

Presenter: Aiko is certified by Mindful Schools and trained in Nonviolent  Communication through BayNVC. She has attended over 120 days of Vipassana meditation retreats as both a participant and mentor. Her background in Biology, Pedagogy and Buddhist philosophy allow for a unique secular mindfulness offering where participants can investigate how to bring more awareness into their work, personal and relational lives. 

August 28: Influencing Others into Action 

For this program, we consider how to foster positive influence in our work groups. We will examine our emotional intelligence, communication styles/strategies, and learn best practices for engaging work problems/conflict. Through examining our work cultures, you will gain transferable skills to create positive influence and action in the workplace.  As a result of this program, you will:

  • Understand verbal and nonverbal communication patterns
  • Determine one’s emotional intelligence
  • Develop effective communication skills for creating positive influence in the workplace

Presenter: Dr. Stevie M. Munz, Ph.D. is an award-winning teacher and researcher with 10+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a communication expert, she is passionate about developing your communication power skills!

PCI (People Connect Institute) Webinars - Archived

Recorded webinars are available to staff, volunteers, board members, and Friends and Foundation members of Oregon libraries through the Oregon Library Staff Academy. Need access? Please use this request form and select "I would like access to: The Oregon Library Staff Academy".

 

 

From the OLA EDI and Antiracism Special Committee:  

EDI Antiracism Toolkit Now Available:

PLD Director's Training Session on the EDI Antiracism Toolkit, recorded on 1/29/21 (YouTube, approximately 2 1/4 hours).

Be sure to visit the OLA EDI Antiracism Committee web page.