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Continuing Education Resources for Library Staff

Free Online Learning Resources

Training resources from the State Library of Oregon are supported in whole by the Institute of Museum and Library Services through the Library Services and Technology Act administered by the State Library of Oregon.
These resources are available to staff, volunteers, and board members from all Oregon academic, public, school, and tribal libraries.

De-Escalating Difficult COVID-19 Customer Behaviors - Recorded Webinar by Andrew Sanderbeck

  • Complete your registration; within three business days, you will receive an email from "info@nicheacademy" with a link; click on the link and follow the instructions at the top of page. 
  • You can learn more about the webinar here (scroll down past the instructions), however, you will not be able to view the video until your registration has been processed. 

Librarian’s Guide to Homelessness Academy by Ryan Dowd

  • Already registered for the academy? Then you're ready to access it here!
  • Need to register for access? Follow these step-by-step instructions.
  • Monthly webinars hosted by Ryan Dowd are free to Oregon all library staff, volunteers, and board members. Please sign-up (and select the second option) to receive registration announcements.
  • NEW: recordings of Dowd's monthly webinars are now available in the academy. Future recordings will be added shortly after the live event.


  • ​LYRASIS offers free live webinars, f​ree information sessions, and demonstrations of software and services. ​ 
  • ​Oregon staff can also save on other classes and eventsWhen registering, use these steps:
    1. Click on "Checkout as Non-Member of LYRASIS"
    2. Use your library's address on the registration form
    3. And use OSL20-21 for the Promo Code on the payment page

Niche Academy

Statewide Databases

  • Gale/Cengage is the statewide subscription for magazine/journal/news articles, reference eBooks, statistics, images, audio, and video content); for training resources and more, visit this resource page on Gale/Cengage.
  • EBSCO LearningExpress Library is the statewide subscription for practice tests, skills-building for math, reading, and writing, computer skills tutorials, e-books and career development tools; for training resources and more, visit this resource page on EBSCO LearningExpress Library.

Provides how-to technology,  communications, and leadership tips. While not written specifically for library staff, the State Library regularly receives positive feedback about this service. 

Training for Trustees

Ready to get started? Visit United for Libraries and register as needed or login to access the resources below!

  • Short Takes for Trustees is a series of 10 short videos (8-10 minutes each) that can be shown during Trustee meetings to stimulate discussion about the important role that Trustees play in the governance of their libraries. Topics in the series explain the basics, such as what it means to be a Trustee (discussing the broad fiduciary responsibilities of governing boards as well as the limits of an advisory board), as well as how to set policy, how to evaluate the library director (and why you should!), along with board self-evaluation, and the ethical and parliamentary standards for boards — both governing and advisory.
  • The Trustees Academy is a series of online courses designed to help Trustees become exceptionally proficient in their roles on behalf of their libraries. All of the online courses are taught by a professional in the field. Courses include: Trustee Competencies, Working Effectively with the Library Director, The Library’s Budget for Trustees, Standing Up for Intellectual Freedom, and Everyday Advocacy – Why the Library Matters!
  • Bonus Webcast: Troubled Library Boards: Prevention and Survival (scroll down the page). Troubled library boards are increasingly common. Serving on a troubled board is stressful, and it can take the focus away from a board’s primary mission. What essential practices can prevent or minimize board problems? When a board does become dysfunctional, how can those involved survive and create change? This recorded webinar is led by Sally Gardner Reed, former executive director of United for Libraries; Trustee Jo Beckwith of Illinois; and Stephen Bero, director of the Algonquin (Ill.) Public Library.


Have a topic you'd like to suggest for a presentation and/or discussion? Please let us knowLooking for recordings from previous Topic Talks? See below the upcoming schedule.


September 29 at 2:00 pm Virtual Meet-up with Library Support & Development Services

You may join the meeting with or without video and/or by just phone:

Please join the State Library of Oregon for September’s Topic Talk, where we’ll be highlighting … the State Library of Oregon! Specifically, this is your chance to learn more about Library Support & Development Services and what we can do for your library. Hosted by the Library Support staff: Greta Bergquist, Ross Fuqua, Darci Hanning, Jennifer Mauer, Tamara Ottum, Arlene Weible, Ferol Weyand, and our new Program Manager, Buzzy Nielsen. Library Support provides services for all types of libraries in Oregon: academic, law, public, school, tribal, you name it! We will take a bit of time introducing you to our services and leave plenty of time for your questions. This session will be useful to any library worker or supporter who’s interested in learning more about the State Library’s free services available to help make local libraries’ lives easier.

Can't make it? Don't worry, this session will be recorded, watch this space for a link to the recording.

October: Virtual Programming - How to and fun/interesting programming ideas (Date/time: TBD). 

November: Cool & Interesting Happenings in Libraries due to COVID - hear from your peers about innovative services and programs that have been developed because of COVID-19. (Date/time: TBD). 

December: Seeking Grant Opportunities  (Date/time: TBD). 


August 7, 2020: In partnership with OLA's Public Library Division: "Centering Race in Library Reopening: Opportunities for Systems Change".

Sonja Ervin, Equity and Inclusion Manager at Multnomah County Library, will talk about the work and progress Multnomah County Library has made with diversity, equity, and inclusion. She will also include things you can do at your library, no matter the size of your library. There will be time for questions and answers after her presentation. This presentation is free for all in the library community, and will be recorded for viewing at a later date.

Video recording (hosted in Niche Academy, no login in required) and the Presentation slides (PDF)

June 17, 2020: PL stats (COVID-specific) - an update

June 10, 2020: Check-In: How's It Going?

June 3, 2020: Unemployment and job-seeking services

May 27, 2020: Having difficult conversations with patrons

May 20, 2020: Reference during the pandemic: challenges and opportunities

May 13, 2020: Reopening Oregon (Governor’s Plan) and Libraries

May 6, 2020: Statistics - how to capture our work during the pandemic

April 29, 2020: Staging a return to library services: planning for a post-quarantine library

April 22, 2020: Services for Spanish speakers during COVID-19

Calendar of Free Online Training (via the Wyoming State Library)
Emporia / SLIM Webinars
Federal Depository Library Program
  • Webinars and webcasts on a wide variety of Government information topics, presented by GPO, other Federal agencies, or from the FDLP community are available through the Training Repository; older archived recordings are also available.

Future of Libraries


Library 2.0 

  •  Learning resources are available on the Library 2.0 website including recordings from previous online conferencesFree registration required: sign up or login to access.

LinkedIn Learning
LinkedIn Learning has a number of free learning resources that can be used by staff and patrons alike. Examples include: 

Note: LinkedIn Learning (formerly has made changes to its terms of service to provide a solution that preserves library users’ privacy. Under LinkedIn Learning’s revised terms, a library cardholder will no longer need to create a LinkedIn profile in order to access LinkedIn Learning. Additionally, users will need no longer need to provide an email address to use the service; they will be able to sign on with a library card number and PIN. To learn more, read the full press release.

National Network of Libraries of Medicine (NNLM)
  • These are all free and many times webinars are recorded for viewing later. There are on-demand classes and upcoming online classes for those serving the public, academic and other types of libraries. 
TechSoup for Libraries
  • Online courses on topics from Tech Planning to Email Marketing.
  • See also their upcoming and archived webinars aimed at libraries and non-profits.


  • Online Course Catalog where library-specific courses and webinar recordings are available for free to all library workers and volunteers. Once you’ve created your free account, explore the catalog of library-focused, self-paced courses and webinars. Certificates of completion will be available to you after you have completed any course or webinar.
  • Free webinars and archived webinars covering a wide-range of topics of interest to library staff.