Support Information
State Library Support
Library staff at the State Library are also available provide support. Our contact information is in the Questions or Comments? section.
If you need to update your email address or change your password, login in to your Pronunciator account and choose My Account. If you've forgotten your password, you can reset it by clicking on the Forgot? link near the password input box.
When you're in a lesson or course, click on the gear icon at the top right to adjust settings for:
Audio lessons can be downloaded in m4a format for offline learning. To download a file, access an audio lesson and then click the download option from the lower menu.
Note: Audio file downloads are limited to 90 m4a files per month per user (approximately 60 hours).
You can set the global volume level from within a lesson or course by clicking on speaker icon at the top right.
Phrasebooks are in PDF format and include the instructional phrases for the selected learning course(s). The phrases are organized according to the type of learning (see below) and available in the home language, learning language, and phonetic spelling for the learning language.
Download phrasebooks from the following learning options:
Note: Phrasebooks are limited to 10 downloads per month per user (approximately 320 pages).
Access the ProSearch feature from any course in the Main Course area.
Track your progress by clicking on the My Stats icon (three column bar graph) at the top right corner. Pronunciator will share:
Click on the Export to PDF link to export your statistics for your own records or to report for professional development or continuing education credits.