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State Library of Oregon
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Answerland Staff Toolkit
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Answerland Staff Toolkit
Help, information, and resources for library staff participating in Answerland, Oregon's statewide reference service.
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Tamara Ottum
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State Library of Oregon
503-378-6506
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Select "Login to LibApps" at the bottom
Login to Humanity
For clocking in and out of chat shifts, dropping shifts, adding shifts, and reporting closures.
2020 Software Migration
Answerland is switching from QuestionPoint to
LibAnswers
in
May 2020
.
Dec 2019:
LibAnswers Cooperative Training Sessions
Jan-Mar 2020: Backend setup
Apr 2020: Training for admins and library staff.
May 2020: Final setup and go live!
See the detailed
go-live plan
.
Info from Springshare
Blog: Let's COOPerate :)
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