Revive this past program and update it to support the current needs of Answerland librarians
Create best practices and tip sheets to support new and experienced Answerland staff
Corral and update existing best practices documentation, then create new documentation based on what Answerlanders want
Update the Quality Team section of the Answerland website
Continue to revise the page to ensure it reflects current information and provides easy access to Answerland's litany of quality-related resources
Generate tip sheet for giving Answerland feedback
Promote continuous improvement of Answerland reference transactions
Improve communication with Answerlanders about the Quality Team
Increase awareness among the Answerland group as to what the Quality Team is working on and how we can help Answerlanders with various quality-related questions and concerns